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Frequently Asked Questions➢ Who is All American Fund Raising? ➢ Can All American help any organization with their fundraising needs? ➢ Should students sell door-to-door? ➢ How do I get started? ➢ What type of brochures do you offer? ➢ Can we sell more than one brochure? ➢ What percent of fundraising sales will my group receive? ➢ Do you have an on-line store? ➢ Do you have prize programs for the students? ➢ Do you require a minimum order? ➢ Is payment required with the orders? ➢ Who can I call if I have questions during my fundraiser? ➢ Do I have to pay for brochures or other sales materials? ➢ How much time should I give my sellers to actually sell? ➢ Do I collect the money at the time the sale is made or on delivery? ➢What do I do once all orders and monies have been collected? ➢ When and how should I remit payment? ➢ When will I receive my order? ➢ Do you charge for shipping? ➢ How can I make the distribution easier? ➢ When should I begin distributing the products? ➢ What do I do when my shipment arrives? ➢ How are your frozen food products shipped? ➢ What if product is damaged, missing or is not wanted? Who is All American Fund Raising? All American is a family owned business which started in 1968. We are the largest fundraising company in the Midwest, based out of Waterloo, Nebraska, directly outside of Omaha. We have sales representatives located in every state ready to assist you with your fundraising needs. Back to Top Can All American help any organization with their fundraising needs? The All American sales force has the knowledge and experience needed to help make your fundraising program a success. We design and develop most of our brochures with a large variety of products from gift wrap, to licenses brand items, to frozen foods. All American takes a great deal of pride in being a company that focuses on helping groups make the money they need. Together we’re better! Back to Top Should students sell door-to-door? All American does not encourage door-to-door selling. Who should students sell to: their parents, relatives, friends, neighbors, and parents can take the brochures to their work. In addition out of town relatives and friends can shop on-line at www.allamericanfr.net. Your organization will receive profit and the student will receive credit towards prizes/incentives. Back to Top How do I get started? Contact us at 1-800-228-9028 or at sales@allamericanfr.com and All American will expedite your request to the sales representative in your state. You will be contacted within 24 hours. Back to Top What type of brochures do you offer? Unlike most fundraising companies, All American designs their brochures. We have several to choose from: seasonal gift catalogs, candy, NFL/college/custom mugs, frozen food and frozen cookie dough. We offer name brand items such as World’s Finest Chocolates, American Greetings Gift Wrap, Thomas Kinkade, Disney, and Harley-Davidson. Back to Top What type of brochures do you offer? Unlike most fundraising companies, All American designs their brochures. We have several to choose from: seasonal gift catalogs, candy, NFL/college/custom mugs, frozen food and frozen cookie dough. We offer name brand items such as World’s Finest Chocolates, American Greetings Gift Wrap, Thomas Kinkade, Disney, and Harley-Davidson.
Back to Top Can we sell more then one brochure? You get to choose from several brochures offered by All American. Depending on your needs and goals, our sales representative will assist you with the best selection. Most organizations select one of our major shoppers, which offer a huge variety of products; enough to suit all potential buyers. We also have available “specialty “brochures featuring chocolate, jewelry, cookie dough, frozen food and mugs. Again, our experienced sales representative will work with you to determine the best possible brochure(s) for maximum profit. Back to Top What percent of fundraising sales will my group receive? The amount of profit an organization receives will depend on the brochure and prize program selected for the fundraiser, in addition to other incentives. Profit normally starts at 40%. Your sales representative will discuss this with you. Back to Top Do you have an on-line store? Yes, All American has an extensive on-line store where out-of-town relatives, etc., can shop. Go to www.allamericanfr.com to find a variety of products. Your organization will receive profit for anything ordered on your behalf, and the student will receive credit towards prizes/incentives. The on-line store is open year round. So, you can begin and complete your sale, yet still receive profits throughout the entire year. Profit checks are processed and mailed twice a year. Back to Top Do you have prize programs for the students? All American offers prize programs geared towards preschool, elementary and middle school students. These programs are at no cost to you. We can also assist you with a custom incentive program. Back to Top Do you require a minimum order? There is no minimum order required for non-frozen product. However if your organization opts to sell frozen food, such as cookie dough, or custom mugs, minimums will apply. In addition a fuel surcharge will be added to your fundraiser. Your sales representative will cover these fees with you. Back to Top Is payment required with the orders? Generally payment is due at time of delivery or within 30 days of delivery. Your salesperson will discuss the various options with you during the signing process. Back to Top Generally payment is due at time of delivery or within 30 days of delivery. Your salesperson will discuss the various options with you during the signing process.
Back to Top Who can I call if I have questions during my fundraiser? If at anytime you have questions, please contact your sales representative or contact his/her CSR (Customer Service Representative) at 1-800-228-9028 (8am-5pm CST). Back to Top Do I have to pay for brochures or other sales materials? No. All American will provide you, free of charge, as many fundraising packets as you need. Back to Top How much time should I give my sellers to actually sell? We recommend a minimum of 2 weeks, including 2 weekends, if possible. Back to Top We recommend a minimum of 2 weeks, including 2 weekends, if possible.
Back to Top Do I collect the money at the time the sale is made or on delivery? Collection of money is your organizations option. It is our experience, however, that most fundraisers collect the money in advance, i.e. pre-pay. Post–pay is when your customers take orders, but collect either when picking up orders or after delivery has been made. In this situation your organization may have to wait for them to collect all the money before paying you. Back to Top What do I do once all orders and monies have been collected? During the pre/post kick-off, your sales representative will discuss with you the timeline for your fundraiser. Part of this discussion will include how to handle the order forms and monies. You will be provided a pre-paid, pre-addressed DHL shipping label for the order forms. Back to Top When and how should I remit payment? Unless other arrangements are made, payment is due upon receipt of invoice/delivery. Please send a cashier’s check, school check or business account check for the amount due (shown at the bottom of the invoice) to All American. A self addressed envelope will be included with your school paperwork. Back to Top When will I receive my order? Orders will be tallied, boxed by student, and shipped back to your organization no later than 3 weeks from the time your order forms are received in our home office. Frozen food orders may take up to 4 weeks. You will receive a phone call from our shipping department the day your orders are shipped informing you of the approximate delivery date. Back to Top Do you charge for shipping? Due to the rising cost of fuel, you will be accessed a $25.00 fuel surcharge. This will appear on your invoice. Back to Top How can I make the distribution easier? All of our products are prepacked, in a box, by individual seller, thus making the distribution process easy. The outside of the sellers box will clearly indicate the sellers name, as well as noting if there is more than one box for that individual. We recommend that you have 3 to 4 volunteers to help with the distribution. You will also receive a sponsor booklet with your orders, which details the entire sale by student, teacher/grade, etc. Wealso offer a feature called Parent Hotline and Home Delivery,bothof which can easedistribution concerns. Your sales representative can discuss these features in more detail with you. Back to Top All of our products are prepacked, in a box, by individual seller, thus making the distribution process easy. The outside of the sellers box will clearly indicate the sellers name, as well as noting if there is more than one box for that individual. We recommend that you have 3 to 4 volunteers to help with the distribution. You will also receive a sponsor booklet with your orders, which details the entire sale by student, teacher/grade, etc. We also offer a feature called Parent Hotline and Home Delivery, both of which can ease distribution concerns. Your sales representative can discuss these features in more detail with you.
Back to Top When should I begin distributing the products? As soon as they arrive; students with large orders may need to call parents to come and pick them up. We recommend that the student or parent sign for their order upon receipt. Back to Top What do I do when my shipment arrives? If your order arrives via freight, check the shipment closely before signing the bill of lading. Make sure there are no damages boxes, that the pallets are shrink wrapped, and that you have the correct number of pallets. If any problems are seen, notate those problems on the bill of lading before signing. Never blindly sign for any product without auditing it first. If your order is arriving UPS ground, let your office staff (if applicable) know of the pending shipment and to notify you upon delivery. A signature is not required for UPS ground shipments. Back to Top How are your frozen food products shipped? Our frozen food is shipped on a refrigerated carrier. The product will arrive frozen and should be distributed the same day the shipment is received. If the product is not picked up by the student/parent at the end of the day, arrangements must be made to refrigerate the items. All American is not responsible for product not stored properly. Back to Top What if product is damaged, missing or is not wanted? All American will happily replace any missing or damaged items. Should an item not meet the expectations of a seller, we will immediately credit you the amount that was billed on your invoice. All American has a 100% satisfaction guaranteed policy! Back to Top What if product is damaged, missing or is not wanted? |
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